Welcome to Studio Rosinger. Before engaging our services, please carefully read and understand the following Terms and Conditions. These Terms apply to all visitors, users, customers, and others who access or use our services. By accessing, using, or engaging our services, you agree to be bound by these Terms.
Pricing and Payments
1.1 Unless otherwise specified, all prices discussed or displayed exclude GST and are in AUD (Australian Dollars).
1.2 Payments requested by Studio Rosinger are due within one week of placing an order.
1.3 Any pricing, quote, or estimation provided is valid for 10 days from the date communicated by Studio Rosinger.
1.4 Pricings, quotes, or estimations cover only the services explicitly communicated in writing by Studio Rosinger to the customer.
Project Approvals and Instructions
2.1 Throughout the project/s, Studio Rosinger may seek approval, notes, or replies from the client.
2.2 Studio Rosinger will request these instructions to advance or finalise projects, using verbal, phone, in-person, or email communication.
2.3 If Studio Rosinger does not receive a written reply, we will contact the client again within 30 working days.
2.4 If no further written instruction is received within 2 months of the second communication attempt, the project/s will be considered approved and completed.
Amendments and Edits
3.1 In most design or concept-based projects, two free-of-charge amendments are included.
3.2 Once a client approves a project or a presented stage or portion of a project, the free-of-charge amendments will no longer be redeemable for the approved work or portion of the work.
3.3 Additional amendments or edits will incur additional fees, unless otherwise specified and agreed upon in writing.
Payments, Refunds, and Subscriptions
4.1 Unless otherwise specified, all payments, deposits, downpayments, and subscription payments are non-refundable and non-transferable.
4.2 Total internet advertising budgets managed by Studio Rosinger will be split between Studio Rosinger and the display media company/ies, with Studio Rosinger retaining up to eighty-five percent of the total budget.
4.3 Unless otherwise specified, subscription-based product fees may change monthly.
4.4 Active subscription plans cannot be postponed by the client.
Advice and Liability
5.1 Studio Rosinger provides strategies, tactics, and advice based on expertise and knowledge, but does not guarantee their success, effectiveness, or outcomes.
5.2 Clients are responsible for making their own decisions based on the provided information and advice, considering market conditions and industry trends.
5.3 Development Sessions/Private Meetings refer to privately held meetings with Studio Rosinger in which we may review or develop strategic, tactical, or creative solutions. A development session is up to 120 minutes in length unless otherwise defined.
5.4 Studio Rosinger cannot be held responsible for any losses, damages, or negative outcomes experienced by the client.
Indemnity and Liability Limitation
6.1 Clients agree to indemnify and hold harmless Studio Rosinger and its affiliates from any claims, damages, losses, liabilities, and expenses arising out of the client’s use of our services.
6.2 In no event shall Studio Rosinger or its affiliates be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use our services.
Exclusions and Inclusions
7.1 Unless otherwise specified, pricings, quotes, or estimations exclude specific services, such as image purchasing, graphic design, strategic development, copywriting, photography, cinematography, programming, logo design, web development, etc. Only the services listed on official Studio Rosinger quote documents are to be included in the project/s at hand.
Invoice Payments and Approvals
8.1 Unless otherwise specified, invoice payments are considered approval of all fees, terms, and services.
Modifications and Updates
9.1 Studio Rosinger reserves the right to modify or update these Terms and Conditions without prior notice.
9.2 It is the client’s responsibility to review these terms periodically for any changes.
9.3 Continued use of our services after any modifications constitutes acceptance of the updated Terms and Conditions.
Governing Law and Jurisdiction
10.1 These Terms and Conditions are governed by the laws of the jurisdiction where Studio Rosinger is located.
10.2 Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
Please note that the above Terms and Conditions apply to all projects between Studio Rosinger and any client, prospective client, or any other person.